Levro requires all vendors involved in the flow of funds to be ISO/IEC 27001:2013 or SOC II Type 2 compliant. Our application layer operates on Amazon Web Services, which is certified under a number of global compliance programs including PCI-DSS Level 1 Payment Card Standards, ISO 27001 Information Security Management Controls and SSAE16/SOC 1, SOC2 and SOC 3.
We work with FCA-regulated partners. This means that we align with all compliance, anti-money laundering, security, and KYC / KYB requirements developed and maintained by industry-leading organizations. Our partner financial institutions include members of the FDIC as well as institutions authorized by FinCEN in the United States to provide both domestic and international money transmitting services in all 50 states.
USD funds are held in FDIC-insured institutions including Thread Bank2 and Community Federal Savings Bank, while multicurrency funds are safeguarded by our FCA-regulated e-money partners at a credit institution via CurrencyCloud. In the unlikely event that Levro ceases to exist, your money remains protected by our partner financial institutions.
All data transferred between the user’s browser and Levro’s servers is encrypted in transit. Levro uses TLS v1.2.
Data is encrypted at rest in AWS using AES-256 key encryption.
As a part of our development process, Levro uses third parties to conduct penetration tests to identify deficiencies in the system that may affect critical assets, and mitigates and re-validates patches of all high impact discoveries as soon as possible.
Levro requires all users to add an extra layer of security to your account by enabling two-step verification by default to reduce the risk of having your account accessed by anyone else.
Levro allows admin users to limit the access permissions to perform certain tasks including sending or converting funds. Levro also allows admin users to require some or all transactions to be approved.
Levro sends email alerts to users for key events such as outgoing payments, account updates, currency conversions, and approvals.
1 Daily cut-off times apply and other limits apply. Please refer to the Levro Deposit Account Agreement for details on banking services provided by Thread Bank; Member FDIC. Annual Percentage Yield (APY) on accounts provided by Thread Bank is effective as of 11/08/2024. For balances between $100,000 - $199,999.99 the account earns 0.85% APY. For balances between $200,000 - $999,999.99 the account earns 1.71% APY. For balances between $1,000,000 - $2,999,999.99 the account earns 3.42% APY. For balances over $3,000,000 the account earns 3.46% APY. The given APYs are based on a variable rate and may change at any time. Fees may affect earnings on the account.
2 Levro is a financial technology company, not a bank. Banking services provided by Thread Bank; Members FDIC.. Deposits are FDIC-insured through Thread Bank, Member FDIC. Your deposits qualify for up to $3,000,000 in FDIC insurance coverage when placed at program banks in the Thread Bank deposit sweep program. Your deposits at each program bank become eligible for FDIC insurance up to $250,000, inclusive of any other deposits you may already hold at the bank in the same ownership capacity. You can access the terms and conditions of the sweep program at https://thread.bank/sweep-disclosure/ and a list of program banks at https://thread.bank/program-banks/. Please contact [email protected] with questions regarding the sweep program.
The Levro Visa Debit Card is issued by Thread Bank; Members FDIC, pursuant to a license from Visa USA Inc. Your funds are FDIC insured up to $250,000 through Thread Bank; Members FDIC. Payment services in the United States are provided by Visa Global Services Inc. (VGSI), a licensed money transmitter (NMLS ID 181032) in the states listed here. VGSI is licensed as a money transmitter by the New York Department of Financial Services. Mailing address: 900 Metro Center Blvd, Mailstop 1Z, Foster City, CA 94404. VGSI is also a registered Money Services Business (“MSB”) with FinCEN and a registered Foreign MSB with FINTRAC. For live customer support contact VGSI at (888) 733-0041. Payment and e-money services are provided by The Currency Cloud Limited. Please refer to Levro Foreign Exchange Services Addendum for details. Registered in England No. 06323311. Registered Office: Stewardship Building 1st Floor, 12 Steward Street London E1 6FQ. The Currency Cloud Limited is authorized by the Financial Conduct Authority under the Electronic Money Regulations 2011 for the issuing of electronic money (FRN: 900199)
* Accounts are eligible for pass-through deposit insurance only to the extent pass-through insurance is permitted by the rules and regulations of the FDIC, and if the requirements for pass-through insurance are
satisfied. There may be a risk that pass-through deposit insurance is not available because conditions have not been satisfied. In such cases, funds may not be fully insured in the event the insured depository institution where the funds have been deposited were to fail.
3 Additional fees imposed by card networks may apply to all international transactions using the Card. Please refer to Levro Deposit Account Agreement and Levro Visa® Debit Cardholder Agreement for products issued by Thread Bank"
4 The Levro Visa® Debit Card is issued by Thread Bank; Members FDIC, pursuant to a license from Visa U.S.A. Inc.
In order to receive information about your Personal Data, the purposes and the parties the Data is shared with, contact Levro. For more information and to understand your rights, you can also view the complete version of this privacy policy.